Oleh:
Meida Rachmawati
(International Journal of Business and Management, Vol. 5, No. 12, December 2010)
Publikasi pada : Among Makarti Vol.6 No.12, Desember 2013Abstract
Employee engagement is a vast construct that touches almost all parts of human resource management facets we know hitherto. If every part of human resources is not addressed in appropriate manner, employees fail to fully engage themselves in their job in the response to such kind of mismanagement. The construct employee engagement is built on the foundation of earlier concepts like job satisfaction, employee commitment and Organizational citizenship behaviour. Though it is related to and encompasses these concepts, employee engagement is broader in scope. Employee engagement is stronger predictor of positive organizational performance clearly showing the two-way relationship between employer and employee ompared to the three earlier constructs: job satisfaction, employee commitment and organizational citizenship behaviour. Engaged employees are emotionally attached to their organization and highly involved in their job with a great enthusiasm for the success of their employer, going extra mile beyond the employment contractual agreement.
Keywords: Employee engagement, Employee commitment, Organizational citizenship behaviour, Job satisfaction
PENDAHULUAN
Bagi perusahaan, manajemen sumber daya manusia merupakan suatu hal yang sangat penting. Dengan melakukan pengelolaan sumber daya manusia yang baik, maka akan menghasilkan output yang baik pula bagi perusahaan. Salah satu cara yang banyak digunakan perusahaan modern dalam mengelola sumber dayanya adalah dengan melakukan berbagai macam survey internal yang bertujuan untuk mengukur kapasitas, kompetensi, maupun kinerja para karyawannya.
Employee engagement muncul sebagai upaya pengembangan dari konsep-konsep sebelumnya seperti kepuasan kerja karyawan, komitmen karyawan, serta . . . .…… (baca Selengkapnya),
Artikel lengkap dikompilasi oleh/hubungi :
Kanaidi, SE., M.Si (Penulis “Buku Dasar-Dasar PERIKLANAN”, Service Quality and Motivation Trainer, Dosen Marketing Management, Praktisi Bisnis)
Jln. Sariasih No. 54 BANDUNG 40151
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